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Your data: back up, restore, export and delete

Your sites are saved as you work, and you can keep your own copy of them. Deleted projects can come back for 30 days, you can ask for a copy of all your data at any time, and deleting a workspace or your account says up front what goes and what stays.

On this page

Your work is savedLink to this section

Every change is saved as you make it, and every Push to Git is a restore point you can go back to from the project's Settings, Activity. See Autosave and publishing and Work together on a site.

Keep your own copyLink to this section

Push to GitHubLink to this section

When a project is connected to GitHub, each push puts your code in your own repository, outside Xodia. It stays there whatever happens to the project in Xodia. See GitHub.

Request a copy of your dataLink to this section

  1. Open your Account page

    Choose Account settings in your account menu. The Your data card is on that page.

  2. Choose Request a copy of my data

    Xodia says Request sent. We'll email you when your copy is ready. The card shows when you asked and the date we'll reply by, within 30 days and usually much sooner.

  3. Download it from the email

    One email comes to your account's address with a link to a page that lists each zip file with its size and its own download.

The copy has one zip for your account, with your profile and sign-in methods, and for each workspace you own its settings, members, billing summary, audit log and forms with their messages. Then each project in those workspaces comes in its own zip, with the current draft of its files; big projects come in numbered parts. Other people's email addresses are masked.

Warning:

The link works for 7 days, then the files are deleted. Anyone with the link can download them, so don't forward the email.

You can send up to 3 requests a day. While one is open, the button says Copy requested.

Deleted projectsLink to this section

Deleting a project moves it to Recently deleted. Its previews, share links, Xodia hosting and domains stop at once; its files and drafts are kept for 30 days, and a connected GitHub repository stays as it is.

  1. Open Recently deleted

    On the Projects page, choose Recently deleted. It shows only when there is a project to restore, with how many there are.

  2. Choose Restore

    Each project shows when it was deleted and the date its files are removed for good. Choose Restore, and it is back in Projects.

  3. Publish it again

    A restored project comes back unpublished. Go live or deploy again when you're ready.

Only members who can delete projects see Recently deleted; that's the Delete projects permission in Members, roles and permissions. After 30 days a project's files are removed for good, and it can't be restored.

Delete a workspaceLink to this section

Only owners can delete a workspace, and never their only one: create or join another workspace first, or delete your account instead.

  1. Open Danger zone

    Open Organization settings, then Danger zone, and choose Delete workspace.

  2. Read what goes

    The dialog lists what deleting removes, and how many other members lose access.

  3. Type the workspace name

    Type the name exactly as shown to confirm, then choose Delete workspace.

Deleting a workspace:

  • Deletes every project in it, with their previews and saved versions in Xodia.
  • Removes everyone from it.
  • Cancels pending invitations and its connections to GitHub, hosts and analytics.
  • Cancels any paid plan right away and removes the cards saved on it.

The projects' stored files are removed within 24 hours. Code you pushed to GitHub stays there.

Warning:

A paid plan ends when you delete, not at the end of the paid month, and the days left aren't refunded. To keep it until then, cancel the plan in Billing & usage and delete the workspace after the paid month ends. See the refunds page.

Xodia releases the custom domains of the workspace's sites. The DNS records you added at your domain provider are yours, so remove them there when you like. If the Xodia GitHub App was installed for the workspace, it stays installed on GitHub: the note after deleting says where, and you uninstall it in your GitHub settings.

To leave a workspace or hand it to someone else instead, see Remove, leave and transfer.

Delete your accountLink to this section

In Account settings, choose Delete account, then type DELETE to confirm. This can't be undone. Deleting your account:

  • Cancels any paid plan on workspaces you own, right away, and removes the cards saved on them.
  • Deletes every workspace where you're the only owner, with its projects. Other members of those workspaces lose access.
  • Leaves workspaces you joined or share with another owner. They keep their projects.

Your account and sign-in are removed at once, and the deleted projects' stored files within 24 hours. Code you pushed to GitHub stays there.

Afterwards Xodia shows a summary of the workspaces deleted, the ones you left and anything it couldn't remove, again on the sign in page, and emails it to your address.

A paused accountLink to this section

A paused account can't delete itself. Under Your data on the paused screen, choose Ask Xodia to delete my account and add a note if you like. Xodia support deletes it, with the workspaces only you own and their projects, and replies by email within 30 days. Request a copy of my data is on the paused screen too.